Terms & conditions
Gigaparts Delivery and Returns
Here are our delivery and returns policies to help make sure we meet your expectations. Contact Us.
Shipping and Delivery
Shipping and Delivery is the charge for internet order processing, item selection, packaging, transport and handling. We don’t guarantee delivery times, but we do our best to provide accurate estimates.
Deliveries occur only on Fridays. Shipping and Delivery charges are subject to change and are determined when we collect your order. Estimated delivery time is usual 2 to 3 weeks after you place your order and if parts are available to manufacturers. If the part that you order is not available from manufacturer, Gigaparts can cancel your order, due to lack of goods, and inform you about this matter.
Goods are traveling with buyers expenses. If you want to add insurance to the shipping, Gigaparts must be informed prior to shipping, in order for us to arrange also insurance with the transportation company. If goods does not have insurance and a problem occurs during transportation, Gigaparts has no obligation to cover any expenses about the damaged during the transportation parts.
Orders you place to Gigaparts late on Friday until Sunday night will not be processed until Monday.
Replacements and Warranty
In order for replacement parts to have warranty, installation must meet some requirments. You can contact us to ask these requirments for any product that you are interested in.
If these requirments are not met, Gigaparts is not obligated to replace, refund or accept any return of any product.
Each spare part you buy from us is certified and has a factory warranty.
Warranty is valid only if the spare part has been installed at the manufacturer’s authorized service point and the defect of the spare part is due to the fault of the factory.
For every warranty case, a report is drawn up and a factory expertise is appointed. The warranty period is valid for 1-2 years for each of the delivered goods. Please contact us in order to clarify the warranty period for the spare parts that are interesting to you.
Warranty does not cover the following instances:
incorrect installation or careless operation;
wear of the part;
in case of mechanical damage, such as an accident, falling into a pit, etc.;
As a result of the use of low-quality fuel (parts associated with the fuel system);
Return costs to our company of a possible warranty item is rensposibility of the buyer and Gigaparts will not cover these costs.
After the delivery of the part, there will be an inspection of the part and only if the part was faulty from manufacturer, Gigaparts will refund or replace the faulty product.